I reserved a VIP Discount, but I did not back on Launch Day; how do I receive it?
For all VIPs, the discount price is always available. Simply pledge at the cheapest available Half/Full Table Set reward tier that is currently available, and send an email to [email protected] with the e-mail with which you reserved your discount.
The difference in price will be refunded (or applied to your BackerKit account as a voucher) to you as soon as possible!
Last updated: November 06, 2024 07:43
What is a "VIP"?
VIPs are backers who responded to a pre-launch offer and paid a $1 deposit to reserve a special discount and receive other perks. Once the Kickstarter has launched, backers will not be able to upgrade to VIP status.
HOWEVER! All backers are automatically registered as VIPs for upcoming Kickstarters :)
Last updated: November 02, 2024 14:35
Can I just print my own full set using the STL Add-Ons?
Technically, yes.
BUT! Be aware that 3D printed versions of this terrain are NOT recommended for optimal use.
The layering process inherent in 3D printing makes the push-to-fit function very brittle, and may not stand up to repeated use. This product was designed and tested using sturdy, injection-molded ABS plastic.
These STLs are more useful for creating static, glued-together versions of terrain layouts or for printing test pieces.
The STLs will be modified slightly from their injection-molded form in order to accommodate this limitation and be compatible with other STL printed pieces.
Printed pieces SHOULD be compatible with the injection-molded versions–but this is not guaranteed and will rely on printer quality and the skill of the user.
All printed versions are exclusively for personal use and may not be modified, distributed, or sold by the end user. All intellectual property rights to FutureProof Terrain and the associated STL files remain the sole property of Snot Goblin Gaming.
Last updated: November 02, 2024 14:35
Are the "Fully Painted" versions painted by hand?
They are not, no.
This is a good thing! Producing high quality painted options in mass quantities requires the use of 3d-pigment printing technology. It creates super high-resolution and CRAZY durable pigments that are beautiful and guaranteed to last!
Last updated: November 02, 2024 14:35
How and When Do I Choose My Paint Scheme?
There will be a BackerKit Survey that will be sent out immediately after the Campaign ends. You will be sent a link to choose which (if any) paint scheme you’d like to purchase!
Last updated: November 02, 2024 14:35
Do the Prices Displayed on the Kickstarter Include the Cost of Painting?
No, they do not. The prices shown on the Kickstarter page are for UNPAINTED VERSIONS.
When the BackerKit survey goes out, you will be able to choose a paint upgrade. The cost of the upgrade depends on if you choose a “basic” or “premium” option.
The cost of the paint upgrade will be charged through BackerKit once you’ve chosen a paint scheme.
Last updated: November 02, 2024 14:35
Can I Purchase Unpainted Sets?
Of course! There will be an “unpainted (+$0)” options to select on your BackerKit Survey after the campaign ends.
Last updated: November 02, 2024 14:35
Will the Base and Roof Expansions Have the Option to Upgrade to Painted Versions?
Yes! The expansions will be available in all of the same paint schemes offered for the Core Set.
Last updated: November 02, 2024 14:35
How Much Will the Expansion Paint Upgrades Cost?
Proportionally the same as the Half/Full Table Sets.
Base Expansion (Basic): $17 Base Expansion (Premium): $19 Roof Expansion (Basic): $9 Roof Expansion (Premium): $12
Last updated: November 02, 2024 14:47
I'm from a country that is not on the list of approved shipping destinations... can I still get the terrain?
Soft yes! Countries not on the list of destinations are just too expensive to ship to and/or don’t have enough potential backers for it to be viable for mass orders.
If you are willing to pay a higher shipping price, you can email me at [email protected] once to campaign concludes and we can discuss a custom order. Please be aware that these prices are often double or triple the rates for other countries.
Last updated: November 05, 2024 01:53
I don't live in the US, will I have to pay [VAT, Duties, Customs, etc]?
No! All shipments are DDP. The price to ship shown on the table in the Story section is all you’ll have to pay.
That said, occasionally mistakes happen. If you’re charged anything by customs when you recieve you order, please email [email protected] with a receipt for a refund of those charges.
Last updated: November 05, 2024 03:05
When will items ordered on BackerKit be charged?
If you ordered any add-ons, upgrades, or pre-orders before January 15, they will be charged on January 15.
If you ordered anything AFTER January 15, it will be charged within 5 business days.
Last updated: December 18, 2024 07:09
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.